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to Tom Talks list Let’s tell the truth Telling the truth is easy—when you haven’t done anything wrong. The cover up comes when we’ve been less than candid and honest. That’s why I’m proud of my trade association, the Independent Insurance Agents and Brokers of America or “The BIG I,” as we call it. When NY Attorney General Eliot Spitzer alleged recently that a national insurance broker deceived clients by rigging bids and steering business to insurance carriers for “extra” payments, the “BIG I” stepped up to the plate immediately, condemning such practices as illegal. They didn’t stop there. “These unlawful practices betray the public’s trust and unfairly damage our industry’s reputation,” the “BIG I” said in a public statement. Independent insurance agents know the value of trust. We serve people we know and who live down the block. We go to church with them, see them at school events and do business with them. They look to us to protect everything they own. They ask our advice and expect to get honest, straightforward answers. The insurance business has been good to us and to our 20 employees who work hard at maintaining our integrity. We deplore the actions of those who take it upon themselves to abuse client relationships by getting greedy. Our customers must be confident that when they do business with us they’re getting exactly what they need to protect their property, families and their future. And when they have a loss, they must know they’re being treated right. We’ll never make excuses for or defend anyone in our industry who dares to damage that relationship. Tom is president of Mosinee Insurance Agency, Inc. 715-693-2100; tomh@mosineeins.com Back to Tom Talks list |
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